Terms and Conditions

Booking Fee

  • Your cake order will only be booked in, once the booking fee has been paid. The booking fee must be secured two weeks before completion. Final payment must be paid before delivery or upon collection.
  • Wedding cake orders must pay the balance 2 weeks before the cake is required.
  • The booking fee is non-refundable
  • All cakes will require a minimum £100 booking fee.


Cake Changes

Any changes to your cake order will be accepted until 2 weeks prior to the event date. After this time, changes may incur a charge.

Collection

If you wish to collect your cake order, you must keep to the agreed date and time. Once collected, the cake becomes your responsibility. We cannot be held responsible for any damage caused to the cake once it leaves our premises.

Cancellation Policy

In the event of a cancellation, booking fees are non-refundable, although it can be used against a future order. Any balance paid after the booking fee however, can be refunded if the cake is cancelled over 2 weeks before the cake is due.

Photographs

We reserve the right to photograph your cake order, before delivery/collection for our own reference.

Release and Liability

We will work with you to ensure you are completely happy with your order. We shall not be held responsible for your cake order, once collected or delivered. We will advise you on how to store your cake beforehand.

Allergen Information

  • Customers to be aware that cakes & decorations are not made in a nut free environment.
  • Other allergen information is available upon request

The perfect cake for any Occasion

Each cake we create is given an extra personal touch to ensure it matches your special occasion